Services & Fees
Delivery Type |
Fee |
Timeline |
Service Information |
|---|---|---|---|
Click & Collect |
Free | up to 4 Hours | Pick up from your local Smokemart & GiftBox Store |
Same Day* |
$6 | Same Day | Order by 2pm, Delivered by our Partner Delivery Network. *Check if this is available in your area here |
Express Post |
$14 | 2-4 Days | Shipped by Australia Post from our Melbourne & Sydney Fulfillment Centres |
Regular Post |
$10 | 3-6 Days | Shipped by Australia Post from our Melbourne & Sydney Fulfillment Centres |
Delivery Method
All postage is sent via Australia Post Eparcel network.
Shipping Fees
All purchases will attract a flat shipping fee within Australia of $10 AUD. A flat shipping fee of $14 will be charged for Express Shipping. Orders over $99 will recieve $1 flat, regular shipping.
Tracking Your Order
When you create an account to shop on Smokemart & GiftBox it asks for an email address, once you have made a purchase a unique tracking number will be sent to the nominated email address and you can track the order through the Australia Post website
auspost.com.au/track/
The postage tracker will identify when the goods have been dispatched and ready for delivery to your home, if delivery is unsuccessful (no one is home) the goods can be picked up from your local Australia Post outlet.
Delivery Times
Delivery times may vary depending on which type of postage option is selected; the two options are Regular Parcel Post and Express Parcel Post which is a faster but more expensive option. Delivery times may also be affected by the area/ postcode the parcel is being sent to, some areas are classed as being outside of the standard Australia Post network which take longer to arrive.
Delivery Days
Delivery days are classed as business days of Monday – Friday. Orders cannot be sent on public holidays or weekends